FAQs

Every client will receive their own chartered accountant and cloud accounting expert. They will be your first point of contact if you have any questions.

We have 12 years’ experience of providing digital accounting solutions to a range of clients.

We are here to help you. If you ever have any questions or concerns then pick up the phone or send us an email and you will get personal professional advice, based on your individual circumstances.

You can ring any time during office hours to ask questions, without having to worry about the cost

Once your year end has finished we will be in contact to remind you to get all of your invoices up to date. Once we receive the data we can get the accounts finalised, normally within 4 weeks.

We aim to provide an efficient and effective service. Should you have any issues we would always aim to listen to your concerns and put things right: we truly value you as customer.

However, if you have decided to leave us we would work out how much you have paid and compare this to the service which has been provided during the 12 month period. We would then either refund you or give you a bill for the difference.